Search The Support Center
Support By Category

Have A Question? We Can Help

Have a question?  We have answers.  Here you'll find information about setting up your artwork, using templates, production turnaround times, individual product information, shipping and much more.  If you don't find the information you need, please give us a call at 866-471-3868. 


What is the turnaround time for each of your products?

Turnaround time is only an estimate and is not guaranteed. Turnaround times begin at art approval and do not include shipping time.  The first day of production begins the day after your art proofs have been approved.  While turnaround times vary based on product and the specifics of your order, typical turnaround times are as follows:

T-Shirts (Screen Printed): 9-12 business days
Full Color T-Shirts (Direct To Garment )10-12 business Days
Roll Stickers: 5-7 business days
Cut Stickers: 9-12 business Days
Vinyl Banners: 6-8 business days
Print:  7-9 business days
Guitar Picks: 12-17 business days
Pint Glasses:  12-17 business days
Can Coolers: 12-17 business days
CD Packaging: 10-12 business days
Short Run CDs: 7-10 business days (depending on package)
Standard Run CDs: 12-17 business days

If you need to meet a specific deadline, please check with a sales rep to discuss your timeframe.  While we can not always 100% guarantee to get your product in a shorter duration than the standard turnaround times, we will do our best to accommodate your deadline.  Remember, to allow enough time for your order by adding a day or two to the turnaround time before you order!  There is always a chance of unforeseen delays with your artwork or shipping, and it's best to allow a buffer if you're working within a specific timeframe. 

How much does shipping cost for all of your products?

All orders shipped within the continental United States ship for free. Bands on a Budget primarily ships packages via UPS Ground, and a tracking number is sent to you once your order has been shipped. Shipping costs for International orders are determined by the product weight and your exact address. 

All International orders are priced in US dollars and shipped via USPS International. The USPS works in conjunction with local postal services around the world to deliver packages to their final destination. While many packages make it to their final destination without issues, is not responsible once the package lands in the destination country as we do not have any jurisdiction over international countries and their postal systems. Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation. The recipient is also responsible for all customs fees, taxes, and brokerage charges. While many orders make it through customswithout issues, the customs agency in your country may require you to pay fees before receiving your package. It is the recipient's responsibility to check with their country's Customs Office to verify any fees as we are unable to provide the recipient with the exact amount of the charges. By completing your order you agree to pay all applicable fees. If your package is seized by Customs Officials for any reason whatsoever, we will not issue you a refund unless all products are returned to us in their original condition. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded. If you have any questions, we encourage you to contact your Customs Office, cannot advise you about your country's customs policies.

Who is

What? we print custom merchandise for all types of businesses and brands, with a large majority of its customers being up-and-coming musicians. With products varying from shirts to stickers, banners to tour posters, can help you cover all of your bases in one shot, eliminating the need to deal with a different company for each item you want. Getting your merch is pretty simple too- just fill out your order details, upload your artwork (or if you don’t have any, we can help you with it), we’ll print your merch and ship it to your door. We also have a killer customer support team who will be there for you every step of the way.

Where? The headquarters for is located at 619 Lake Ave in Asbury Park, New Jersey. The office is on the top floor of the beautifully renovated and always-bumping Lakehouse Music building.

When? Customer support hours are Monday 9am-6pm, Tuesday 9am-8pm, Wednesday 9am-8pm, Thursday 9am-6pm, Fridays from 9-6pm, Saturdays from 10:30-3:30

And for a little touch of “Who”, here’s some company background:

A couple of years ago (2006 to be exact) two dudes named Danny and Bret were working in the music scene; one as a small venue owner and one as a concert promoter. Having spent years working with bands and even more years playing in bands, they both became really familiar with the need for a merch company that was really catered toward these up-and-coming musicians. A company that takes the time to walk their customers through the process of ordering merch, helps them get their art ready, gives them one place to order everything they need: that place really didn’t exist. The moment these two guys met, they locked eyes and cried a little, knowing that they would begin a beautiful journey of fulfilling the merch needs of their fellow bands that they’ve really come to understand and love.

Fast forward a few years, throw in a bunch of additional employees, tens of thousands of customers, and a much nicer office than the corner of the garage where it all started, and you have What’s so special about this company? I mean, besides the super competitive pricing, sexy website, extensive product roster and ease of ordering? It’s that every band that surfs through the doors gets treated like they are the most important band or business in the world. And it’s not a bunch of baloney either. The folk at realize that to you, your band or business is your baby, and you want others to give it the time, effort and care that you feel it deserves. We’ve always wanted that for ourselves and we’re happy to be able to be there for other musicians and businesses.

Get ready to head back out into the world feeling giddy.

Have more questions? Give us a ring.

P.S. We love you. Logo & Branding Kit

Please refer to the Logo & Branding kit before using the company logo or branding in any way. In this zip file you'll find the guidelines for using the logo as well as several versions and formats of the logo.